FREQUENTLY ASKED QUESTIONS
We currently accept the following payment methods:
Visa & Mastercard
Shipping to the U.S. and Canada generally takes 2 -3 business days from the date your package was shipped.
International: All countries outside of North America can take 10 to15 business days to arrive, with a standard $20 flat rate for shipping.
** Please note that during peak growing times and holidays, the number of orders we receive increases drastically. During these times, we cannot guarantee an expedited delivery, but rest assured we are working hard to get your order to you as quickly as possible!
Standard shipping includes discreet packaging with express shipping and tracking.
Shipping is Free on all orders over $175.00
Express shipping to USD.: $10.00
All other International Orders: $20.00
You will receive an email notification once your order has shipped, it will include a tracking number.
You can also check the status of your package on our TRACKING PAGE
You can view more details on all previous orders in the MY ACCOUNT page.
All of our orders are shipped discreetly with stealth packaging, and are guaranteed to arrive safely.
U.S. orders are shipped from California, while Canadian and all International Orders are shipped from Canada.
Here is a great tutorial that outlines the steps we would recommend to optimize germination rates.
Germinating marijuana seeds is an easy process that requires very few materials and the most basic techniques. Any gardener regardless of experience should be able to master the germination of marijuana seeds following this simple and reliable method.
Here is what you’ll need
Two kitchen plates or kitchen trays
Distilled or filtered water
Seedling Heat Mat (Recommended)
- Dampen two clean paper towels with filtered or distilled water. The towels should be well soaked but without extra water dripping off. Place the two wet towels overlapping on top of the clean plates.
- Place the seeds on top of the wet paper towels and make sure to space them at least one inch (2.5cm) apart from each other on the towel.
- Cover the seeds with two more paper towels that you have soaked just as you did the first layer of towels. Place the second plate overturned on top of the first plate. This should create a dome between the two plates. Make sure that the top plate is not directly pressing down on the seeds.
- Put the plates in a clean and warm place between 70-90 degrees Fahrenheit (21-32 degrees Celsius). On top of the refrigerator is often an ideal spot for this. A Seedling Heat Mat designed specifically for keeping new seedlings warm is an even better option.
- Now it’s time to wait. Some of the more vigorous seeds will pop open in less than 24 hours while others may take several days to open. Check the seeds daily and make sure that the paper towels remain damp. A spray bottle works well to re-wet the paper towels if needed.
cannabis seedling taproot
The seed has germinated once it splits open and a small taproot becomes visible growing from the seed. This sprouted taproot is the initial root system of the cannabis plant. Take care, not to over handle or contaminate the sprouting seed at this stage.
Now it’s time to transfer each of the germinated seeds to their own growing mediums. Make sure that your soil is not too densely packed and poke a small hole in the surface of the soil with a pencil or your finger. The hole should be about one-quarter inch (.75cm) deep. Carefully place the germinated seed, with the sprouted root pointing down, into the hole then gently cover it with soil. Dampen the soil with a spray bottle but take care not to drown it. The seed needs water to grow but, too much water will suffocate it.
Return the potted seed to a warm environment and wait. Within a few days, the young plant should break through the surface of the soil and the first set of leaves should appear, these new leaves are called cotyledons.
Now the plant is ready to be placed under light and begin vegetative growth. Fluorescent T5 bulbs are a good option for this stage, as it will not stress or over heat the young plant.
**** IMPORTANT:**The biggest mistake people make is soaking the paper towels with too much water.
Drain any excess water from the plates and try to keep the paper towel sheets “moist”, in a cool dry place.
It can take anywhere from 1 – 10 days for the taproots to appear so make sure to check it often to avoid the seeds drying out.
If you want to store your seeds for longer than a year then the best way to store them is in the fridge.
Make sure to clearly label storage bags and jars at the time of storage with strain name, date and any other relevant information
We don’t recommend soaking your your seeds in water as every strain reacts differently, and soaking in water too long can encourage the wrong type of taproot to form.
Then, when you place it in soil or rockwool, the water roots that formed can go through stress as they adjust to the new growing medium.
We have an excellent quality control system in place to ensure that we only sell seeds of the highest quality.
We go through a lot of seeds and with that large turnover our stock is replenished often, so you can rest assured our seeds are extremely fresh and viable!
All of our inventory is also checked regularly to ensure our seeds remain above an 80-90% germinate rate
Germination rates will naturally decline over time, so if you want to prolong the shelf life of your seeds then store them in the fridge.
Seeds stored in the fridge can last up to a decade, while seeds stored at room temperature will have a much shorter lifespan.
If you experience an issue with germination, please contact us and we will endeavour to resolve the issue.
** IMPORTANT – PLEASE READ**
When contacting us, please make sure to provide your order number and the specific seed strain that you had issues with.
We will also require the following information:
Please provide an explanation of the germination technique and materials that were used to germinate your seeds.
Please include pictures of the ungerminated seeds whenever possible.
Any reported issues will be reviewed on a case by case basis and we cannot guarantee you will receive replacements.
** We can only assist with germination issues reported within 90 days of the original order being placed.
We make every attempt to ensure that your seeds arrive safety and securely.
All orders are shipped discreetly and securely using stealth delivery methods.